The video exposes a loophole in real estate contracts that allows some listing agents to pocket extra commission money when a buyer doesn’t have an agent. The host shares a real-life case where a seller expected to reclaim the 2.5% commission intended for the buyer’s agent but was told by the listing agent that they were entitled to it instead. The seller challenged this, leading to a discussion on dual agency, contract transparency, and how listing agreements are structured post-NAR lawsuit. The video educates sellers on how to protect themselves from commission-related pitfalls and avoid being taken advantage of by agents who exploit contractual ambiguities.