Privacy Policy

Effective Date: February 19, 2024

1. What Information We Collect

1.1 When You Visit Our Site

Collected data includes geolocation (IP address), commercial information (services/products used), inferences about preferences, and internet activity.

Purpose: Operate the site, improve services, understand expectations, evaluate marketing effectiveness.

Sharing: Data shared with analytics providers, social networks, and marketing/advertising partners.

1.2 Coaching Consultation Registration

Collected: Name, phone, email, company name, job function, license information.

Purpose: Contact about consultation; communicate about products/services.

1.3 Purchase Information

Collected: Name, phone, email, mailing address, company name, industry, payment card details, preference notes.

Purpose: Fulfill orders, process payments, provide receipts, deliver updates.

Sharing: Payment processors, data analysis, email/hosting, customer service providers.

1.4 Platform/Mobile App Access

Collected: Name, phone, email, mailing address, company name, industry, profile photo, video recordings of coaching sessions, purchase history, social media information, IP address, browsing history, search history, interaction data, business goals, communication preferences.

Purpose: Provide services; help grow business; communicate about account and offerings.

Sharing: Data analysis, email/hosting, customer service providers.

1.5 VIP List or Agent Tools Download

Collected: Name, email, city, state, country, company name, job function.

Purpose: Communicate about services and relevant events.

Sharing: Marketing service providers.

1.6 Private Event Request

Collected: Name, email, phone, company name, job function, attendee count, preferences.

Purpose: Contact about services; schedule events.

1.7 Event Participation or Contests

Collected: Name, age, phone, email, mailing address.

Purpose: Run promotions; contact about events/opportunities.

Sharing: Event sponsors, promotion assistants, marketing providers.

1.8 Online Training Subscription

Collected: Name, email, phone, mailing address, company name, work phone, job title, payment card details, billing address.

Purpose: Provide services; communicate about subscriptions and offers.

Sharing: Payment processors, email/hosting, customer service providers.

1.9 Podcast Subscription

Collected: Name, email, location.

Purpose: Share podcast information and episode updates.

Sharing: Marketing and email service providers.

1.10 Technical Support Request

Collected: Email, service usage information, subscription details, product orders.

Purpose: Provide support; communicate; improve site/app.

Sharing: Customer service and support providers.

1.11 Customer Contact

Collected: Name, account number, email, phone, company name, work phone, job title, license information, order/subscription information, feedback.

Purpose: Provide customer service; respond to requests; improve products/services.

Sharing: Customer service and support providers.

1.12 Google Calendar Integration

Our platform offers an optional Google Calendar integration, powered by Nylas, that allows you to sync your marketing campaign schedule to your personal calendar.

Collected: Your list of Google calendars (so you can choose which calendar to use); the ability to create, update, and delete calendar events on your selected calendar.

Purpose: Automatically add your assigned marketing campaign tasks and scheduled content items as events on your Google Calendar. We do not read, store, or analyze your existing calendar events.

Sharing: Calendar connection tokens are securely transmitted to and managed by Nylas, Inc., our calendar integration provider. No calendar data is sold or shared with any other third parties.

Revocation: You may disconnect your Google Calendar at any time from your account settings, which immediately revokes our access to your calendar. You may also revoke access directly from your Google Account permissions at myaccount.google.com/permissions.

Data Retention: Upon disconnection, your calendar connection tokens are deleted from our systems. Events previously created by Listing Leads will remain on your calendar unless you delete them manually.

2. Cookie Policy

2.1 Cookie Use

Cookies enable website functionality, page navigation, online chat, customer support, performance monitoring, analytics, and targeted advertising.

2.2 Cookie Management

Users can block cookies or receive notification through browser settings, though some site features may not function properly.

3. Children's Information

The site serves users 18+. Information from children under 13 will be deleted upon discovery. Parents concerned should contact support@listingleads.com.

4. Privacy Rights

4.1 Texas Specific Rights

B2B Contacts (business owners, directors, officers, employees, contractors, and real estate agents) are excluded from these rights.

4.1.1 Right to Request Information

Non-B2B users may request details about personal information collected in the past 12 months, including categories, sources, business purposes, and third-party recipients.

4.1.2 Right to Request Access

Non-B2B users may receive personal information copies.

4.1.3 Right to Request Deletion

Under certain conditions, deletion may be requested, though the company may decline based on applicable exceptions.

4.1.4 Third-Party Marketing and Selling

The company may disclose internet/network information to marketing companies, social platforms, or data analytics providers supporting online efforts.

Opt-Out: Users may opt-out via support@listingleads.com.

4.1.5 Exercising Rights

Submit requests to support@listingleads.com marked "Your Texas Privacy Rights," specifying request type and providing name, address, city, state, zip code, email, or phone.

4.2 Canada Privacy Rights

Canadians possess rights under PIPEDA or equivalent provincial legislation, including information requests and access/deletion rights.

Contact: support@listingleads.com marked "Your Canadian Privacy Rights."

4.3 European Union Privacy Rights

4.3.1 Right to Access

Obtain personal information copies (small fee may apply).

4.3.2 Right to Rectification

Request correction of inaccurate information or completion of incomplete information.

4.3.3 Right to be Forgotten

Request deletion under certain conditions.

4.3.4 Right to Restrict Processing

Object to personal information processing under certain conditions.

4.3.5 Right to Data Portability

Request transfer of personal information to another organization or directly to user under certain conditions.

4.3.6 Exercising Rights

Submit requests to support@listingleads.com marked "Your European Privacy Rights" within one month response timeframe.

5. Data Storage & Access

Listing Leads operates from Texas. All personal information is stored and accessed in the United States, subject to U.S. laws.

6. Legal Disclaimer

Nothing restricts the company's ability to comply with federal, state, or local laws; respond to official inquiries; cooperate with law enforcement; exercise legal claims; detect security incidents; or transfer information during mergers, acquisitions, dissolution, bankruptcy, or control transfers.

7. External Links

Third-party websites linked from this site are not owned or controlled by the company. The company bears no responsibility for content or personal information collection. Users should review third-party terms and privacy policies.

8. Policy Updates

The Privacy Policy is regularly reviewed. Changes are posted with updated "last updated" dates and take effect immediately. Material changes receive reasonable notice before implementation.

9. Questions and Contact

Users with inquiries should contact support@listingleads.com.

Last updated: February 19, 2024

Questions? Contact us at support@listingleads.com